Privacy Policy

    Last updated: January 2025

    1. Introduction

    This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of services provided by Remindlo.

    The administrator of personal data is Remindlo.

    2. Types of data collected

    As part of the services provided, we collect the following categories of data:

    • Registration data: email address, company name, phone number
    • Contact data of your clients: first name, last name, phone number, email address (if provided)
    • Data regarding service usage: system logs, data on sent messages
    • Payment data: processed by an external payment provider (Stripe)

    3. Purpose of data processing

    We process your personal data for the following purposes:

    • Service provision: sending automatic SMS and email reminders
    • User account management and communication with the user
    • Billing and invoicing
    • Analysis of statistics and improvement of service quality
    • Fulfillment of legal obligations

    4. Legal basis for processing

    Data processing is carried out on the basis of:

    • User consent (Art. 6(1)(a) GDPR)
    • Performance of a contract (Art. 6(1)(b) GDPR)
    • Legitimate interest of the administrator (Art. 6(1)(f) GDPR)
    • Legal obligation incumbent on the administrator (Art. 6(1)(c) GDPR)

    5. Data sharing

    Your data may be shared with the following categories of recipients:

    • SMS and email service providers (for the purpose of sending messages)
    • Payment processors (Stripe) to the extent necessary to process transactions
    • IT service providers supporting the platform's operation
    • State authorities in cases provided for by law

    6. Data retention period

    We store personal data for the period necessary to achieve the purposes for which they were collected, including the period required by applicable laws.

    7. Your rights

    In accordance with GDPR, you have the following rights:

    • Right of access to your personal data
    • Right to rectification of data
    • Right to erasure ("right to be forgotten")
    • Right to restriction of processing
    • Right to data portability
    • Right to object to processing
    • Right to withdraw consent at any time

    8. Cookies

    Our website uses cookies to ensure the proper functioning of the service, traffic analysis, and content personalization. You can manage cookies in your browser settings.

    9. Data security

    We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or modification. Data is encrypted and stored on secure servers.

    10. Contact

    For matters regarding personal data protection, you can contact us at: [email protected]

    11. Changes to the privacy policy

    We reserve the right to make changes to this Privacy Policy. We will inform users of any changes by publishing the updated version on the website.