Send automated service reminders to customers via SMS. Reduce no-shows and keep your workshop busy year-round.
Running a car garage means dealing with a frustrating reality: customers forget when their service is due. And when they finally remember, they often just go to whoever's closest.
Some garages try to solve this with:
None of these scale. You need a system that works automatically.
Remindlo sends SMS reminders to your customers automatically. No spreadsheets. No phone calls. No missed appointments.
| Channel | Open Rate | Response Time |
|---|---|---|
| SMS | 98% | 3 minutes |
| 20% | 6 hours | |
| Phone | 30% answer | Interrupts day |
Upload your existing customer list via CSV. Simply prepare a file with customer names, phone numbers, vehicle details, and last service dates.
Choose when to send reminders: 12 months, 6 months, or based on estimated mileage. Customise your message template with your garage name, booking link, and phone number.
Reminders go out automatically. Customers book appointments. Your calendar fills up. You focus on fixing cars, not chasing customers.
Setup takes 2 minutes. No technical knowledge required.
Automatic notifications when customers are due for their annual or interim service. Never let a customer forget again.
Also remind customers about upcoming MOT tests. Combine with service reminders for maximum retention.
Store customer details, vehicle info, and service history in one place. Import from your existing system via CSV.
Include a direct link to your online booking system. Or just add your phone number for customers who prefer to call.
Pre-written templates optimised for response rates. Customise with your garage name and branding.
Know exactly when messages are delivered. Track which customers book and which need a follow-up.
All data stored securely in UK data centres. Easy opt-out for customers who don't want reminders.
Get help from our UK-based support team whenever you need it.
Start free, upgrade anytime. No contracts. No setup fees.
No credit card required • Annual plans available with savings
"We used to see customers once and never again. Now they come back every year like clockwork. Our repeat business is up 40% since using Remindlo."
"The ROI is incredible. For £49 a month, we're bringing back 15-20 customers who would have gone elsewhere. That's thousands in extra revenue."
"My customers actually thank me for the reminders. They appreciate not having to remember service intervals themselves."
Remindlo connects to your customer database and automatically sends SMS reminders when customers are due for a service. You set the timing (e.g., 12 months after last service, or 30 days before), customise the message, and we handle the rest. Customers receive a text with your booking link or phone number.
We recommend a 3-touch approach: 30 days (gives time to plan), 14 days (creates urgency), and 7 days (final reminder). This gives customers multiple opportunities to book while the service is still on their mind.
Yes. Upload a CSV file with customer names, phone numbers, vehicle details, and last service dates. Simply export from your garage management software and import into Remindlo.
Start completely free with 10 SMS per month. Paid plans start from £19/month for 75 SMS (Starter) or £49/month for 250 SMS (Standard). There are no setup fees or long-term contracts.
Yes, as long as you have customer consent. Service reminders are considered "service messages" under GDPR because they relate to a service the customer has previously used. Customers can always withdraw consent and it's easy for you to unsubscribe them.
Every message includes an opt-out link. When a customer opts out, they're automatically removed from future reminders. You can also manually remove customers from your dashboard.
No. If you can use email, you can use Remindlo. Setup takes about 2 minutes: upload your customer list, customise your message template, and you're done.
Yes. Remindlo works for any scheduled service: MOT tests, interim services, tyre changes, air conditioning regas, timing belt replacements, brake checks, and more.
Good morning Mr. John! 👋
Your Volkswagen Golf (AB12 CDE) is due for its annual service. It's been 11 months since your last visit.
Book now: parkside-garage.co.uk/booking
Or call: 07700 900000
Message from Parkside Garage
Regular flow of customers thanks to automatic reminders
Increase the number of services performed each month
Customers return year after year thanks to systematic reminders
Join 100+ UK garages already using Remindlo