Send automated boiler service and gas safety reminders to customers via SMS. Help landlords stay compliant and keep your diary full year-round.
Running an HVAC business means dealing with a frustrating reality: customers forget. Annual boiler services get skipped, gas safety certificates expire, and by the time they remember - often when something breaks - they call whoever can come fastest. That's usually not you.
Some engineers try to solve this with:
None of these scale. You need a system that works automatically while you're on the job.
Remindlo sends SMS reminders to your customers automatically. No spreadsheets. No phone calls. No missed appointments.
| Channel | Open Rate | Response Time |
|---|---|---|
| SMS | 98% | 3 minutes |
| 20% | 6 hours | |
| Phone | 30% answer | Interrupts day |
Upload your existing customer list via CSV. Simply prepare a file with customer names, phone numbers, property addresses, and last service dates or certificate expiry dates.
Choose when to send reminders: 30 days, 14 days, 7 days before service is due. Set different schedules for landlords (Gas Safety) vs homeowners (annual service). Customise your message with your business name and booking link.
Reminders go out automatically. Customers book appointments. Your calendar fills up. You focus on the job, not chasing customers.
Setup takes 2 minutes. No technical knowledge required.
Automatic notifications before CP12 certificates expire. Help landlords stay legal and avoid fines up to £6,000. The reminder they'll thank you for.
Remind homeowners when their annual service is due. Keep boilers running efficiently and warranties valid.
Send reminders before heating season starts. Get boilers serviced in September before the October rush hits.
Remind customers about air conditioning servicing before summer. Different schedule, same easy system.
Store customer details, property addresses, and service history in one place. Track multiple properties for landlords.
Tag customers as landlords or homeowners. Send different messages with different urgency levels.
Include a direct link to your online booking system. Or just add your phone number for customers who prefer to call.
Pre-written templates for gas safety, boiler service, and AC service. Customise with your business name and branding.
Know exactly when messages are delivered. Track which customers book and which need a follow-up.
All data stored securely in UK data centres. Easy opt-out for customers who don't want reminders.
Get help from our UK-based support team whenever you need it.
Start free, upgrade anytime. No contracts. No setup fees.
No credit card required • Annual plans available with savings
"Gas Safety reminders have been a game-changer. My landlord clients love getting reminded - they don't have to think about it, they just book. My repeat business is up 50% since using Remindlo."
"September used to be dead. Now I send service reminders in August and my diary fills up for the whole autumn. It's like having a receptionist working 24/7."
"I manage 200+ landlord properties. Before Remindlo I was drowning in spreadsheets trying to track CP12 dates. Now it's automatic. Absolute lifesaver."
Remindlo connects to your customer database and automatically sends SMS reminders before annual services or gas safety certificates are due. You set the timing (e.g., 30, 14, and 7 days before), customise the message, and we handle the rest. Customers receive a text with your booking link or phone number.
Yes. This is one of our most popular features. Set reminders to go out before CP12 certificates expire. Landlords appreciate the reminder - it helps them stay legal and avoid fines up to £6,000.
We recommend a 3-touch approach: 30 days (gives time to plan), 14 days (creates urgency), and 7 days (final reminder). For landlords with legal deadlines, you might add a 60-day first touch.
Yes. Upload a CSV file with customer names, phone numbers, property addresses, and last service dates or certificate expiry dates. Export from your existing system and import into Remindlo.
Start completely free with 10 SMS per month. Paid plans start from £19/month for 75 SMS (Starter) or £49/month for 250 SMS (Standard). There are no setup fees or long-term contracts.
Yes, as long as you have customer consent. Service reminders are considered "service messages" under GDPR because they relate to a service the customer has previously used. Customers can always opt out easily.
Every message includes an opt-out link. When a customer opts out, they're automatically removed from future reminders. You can also manually remove customers from your dashboard.
No. If you can use email, you can use Remindlo. Setup takes about 2 minutes: upload your customer list, customise your message template, and you're done.
Yes. Add each property as a separate entry with the same landlord contact details. Each property gets reminded based on its own service date.
Yes. Set up separate reminder campaigns for Gas Safety, boiler service, AC service, and any other scheduled maintenance. Each can have different timing and messaging.
Hi Mr. Johnson 👋
Your Gas Safety Certificate for 42 Oak Street expires in 14 days. Book your CP12 inspection now to stay compliant.
Book online: dm-heating.co.uk/booking
Or call: 07700 900456
DM Heating Services
Regular flow of bookings thanks to automatic reminders
Steady income from annual services and certificates
Help landlords stay legal with timely Gas Safety reminders
Join HVAC engineers across the UK already using Remindlo