Commusoft alternative when the gap isservice reminders, not job management
Commusoft runs the whole operation: jobs, engineers, parts, invoicing and customer communication. Remindlo does one slice of that. If annual services and safety checks are the thing slipping, you can fix that without moving the business onto a new platform.
Why a trade firm would run Remindlo instead
Commusoft does considerably more than Remindlo. The question is whether a full field service platform is the right size of answer to the problem you actually have.
Priced per business, not per engineer
Commusoft licences are quoted per user, so the bill grows with the team. Remindlo is one price whether you have two engineers or twenty.
A price you can see before a sales call
Commusoft does not publish a price list, so comparing it means booking a demo first. Remindlo's plans are on the pricing page and you can start on the free one today.
Customers with nothing in the diary
The landlord whose gas safety certificate expires in six weeks has no job booked. Remindlo chases the due date, not the appointment.
No migration of jobs, parts or invoicing
Adopting a field service platform means moving how the whole company works. Adding reminders alongside what you already run does not.
Remindlo vs Commusoft at a glance
One is a complete field service management platform. The other is a reminder layer over the diary and customer list you already keep.
- Job management and engineer schedulingRemindloNot includedCommusoftCore product strength
- Invoicing, parts, stock and purchase ordersRemindloNot includedCommusoftCore product strength
- Engineer mobile app and vehicle trackingRemindloNot includedCommusoftCore product strength
- Works with your existing diaryRemindloGoogle Calendar, Outlook and any ICS feedCommusoftThe diary lives in Commusoft
- Annual service and safety check remindersRemindloYes, on 12 month cycles that roll forward after each visitCommusoftService reminders included in the platform
- Reminders for customers with no job bookedRemindloYes, driven by the next-due dateCommusoftTied to the customer record in the system
- RemindloBuilt in, fires a set number of days after the last visitCommusoftMarketing messages sent from the customer database
- Published pricingRemindloYes, on the pricing pageCommusoftQuote after a demo
- RemindloOne price per businessCommusoftPer user licences
- Free plan to trial itRemindloYes, 10 SMS every monthCommusoftDemo and quote only
- RemindloBoth includedCommusoftAPI available, no MCP server
Comparison last reviewed 2026-08-31. Commusoft pricing and features change over time, so check Commusoft for the latest details.
When Commusoft is the better answer
Remindlo is a reminder tool, not a field service platform. Here is the honest split.
Choose Commusoft if you need to run the operation
Dispatching engineers, tracking parts, raising invoices, managing certificates and reporting on it all. Remindlo does none of that and is not a substitute for it.
Choose Remindlo if the operation already works
If jobs, invoicing and the diary are all fine, and the leak is customers whose annual service quietly went past, reminders are a much smaller thing to buy.
Run both if it suits you
Point Remindlo at a calendar feed and let it handle service-due reminders and win-backs on top of the job-level communication your platform already sends.
Hi Sarah, your annual boiler service at Northgate Heating is due next month.
Book a slot at northgateheating.co.uk or call 0113 496 0172.
Northgate Heating
Trades on annual service cycles
Work that has to happen every twelve months, whether or not anyone remembers to book it.
Adding Remindlo alongside your current system
Nothing moves. Remindlo only needs names, phone numbers and a due date.
- 1
Connect the diary or import the list
Google Calendar and Outlook directly, any ICS feed, or a CSV of customers with the date of their last service.
- 2
Set the cycle
Mark customers as recurring on a 12 month interval. Remindlo advances the next-due date after every visit, so the schedule never drifts.
- 3
Switch on the lifecycle campaigns
A reminder before the service is due, a thank you with a review request afterwards, and a reactivation message for anyone who let it lapse.
Works with your calendar
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Works with Google Calendar
Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.
See how Google Calendar integration works →Or any other calendar
Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Calendar SMS reminders setup guide →
Published pricing, per business
A free plan with 10 SMS a month, Starter at £19 with 75 SMS, Standard at £49 with 250 SMS, and £0.18 per SMS beyond the allowance.
Free Plan
- 10 SMS/month
- Templates for your industry
- AI contact scanner
- No credit card required
Starter Plan
- 75 SMS/month
- Unlimited emails
- Calendar integrations
- Contact import
Standard Plan
- 250 SMS/month
- Everything in Starter
- Lower price per SMS
- Priority support
GBP, USD, EUR and many more currencies supported.
Frequently asked questions
Fix the service reminders, leave the rest alone
Try Remindlo free, keep running jobs the way you already do, and stop letting annual services slip past unnoticed.
Start for free