Customer reactivation software

    Reactivate customerswho already know you

    It is often easier to bring back someone who has already bought from you than to win a stranger from the market. Remindlo helps you send timely comeback reminders.

    Reactivate customersView pricing
    Past
    Customers
    Warm
    Audience
    Fast
    Campaign setup
    Past customer receiving a Remindlo SMS that invites them to book another service

    Past customers are too valuable to ignore

    Most businesses spend energy finding new customers while the warmest audience is already in their contact list.

    They meant to return

    Customers often like the service but simply do not get around to booking again.

    Acquisition costs more

    Cold ads and marketplaces compete for attention from people who do not know you yet.

    Old lists sit unused

    Customer data has value only when it turns into a timely, relevant follow-up.

    Send a relevant reason to come back

    Create a reactivation campaign that reminds existing customers about the next service, check-up, or offer.

    Segment past customers

    Import contacts or use due dates to identify people who have not booked recently.

    Send a warm message

    Use a short reminder that references the service they already know.

    Make booking easy

    Add a booking link, phone number, or reply path so the next step is obvious.

    Reactivation SMS

    Hi Alex, it has been a while since your last visit to CleanCut Studio.

    We have appointments open this week if you would like to book again: cleancut.example

    CleanCut Studio

    Scheduled by Remindlo

    Reactivation campaigns that feel natural

    The best win-back messages connect to a real service need, not a generic promotion.

    Lapsed appointments

    Customers who have not booked since their last visit.

    Overdue service

    Vehicles, boilers, appliances, or checks that are past due.

    Package renewals

    Beauty, fitness, tutoring, and wellness packages.

    Seasonal returns

    Tyres, HVAC, property checks, and annual preparation.

    Reactivation can start from your booking history

    If past appointments are in Google Calendar, Remindlo can support reminder workflows around the dates your team already records.

    See how Google Calendar integration works →

    Or any other calendar

    Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.

    Calendar SMS reminders setup guide →
    Outlook, iCloud, Yahoo Calendar, and other calendars connected to automatic SMS reminders

    Win-back campaigns from the free plan

    Test reactivation with a small customer segment, then scale to larger lists when you see responses.

    Perfect to Start

    Free Plan

    £0
    forever
    • 10 SMS/month
    • Test the system
    • Email support
    • No credit card required
    Most Popular

    Starter Plan

    £19
    per month
    • 75 SMS/month
    • Unlimited emails
    • Contact import
    • Email support
    Bigger Volume

    Standard Plan

    £49
    per month
    • 250 SMS/month
    • Unlimited emails
    • Contact import
    • Priority support
    Start for free

    GBP, USD, EUR and many more currencies supported.

    Frequently asked questions

    Related use cases

    Reduce no-shows

    Remind customers before appointments so fewer slots go empty.

    Recurring reminders

    Add a contact once and keep repeat reminders running.

    Periodic visits

    Remember MOTs, boiler services, vaccines, and renewals.

    Start with the customers who already trust you

    Create a reactivation campaign and invite past customers back with a useful reminder.

    Start for free