Reactivate customers who already know you
It is often easier to bring back someone who has already bought from you than to win a stranger from the market. Remindlo helps you send timely comeback reminders.
No credit card required. Set up in 2 minutes.
- 6 months
- Message sent after the last visit
- 10
- Free SMS every month
- £19
- Starter plan, 75 SMS a month
- ⭐⭐⭐⭐⭐
- Google Workspace Marketplace
Past customers are too valuable to ignore
Most businesses spend energy finding new customers while the warmest audience is already in their contact list.
They meant to return
Customers often like the service but simply do not get around to booking again.
Acquisition costs more
Cold ads and marketplaces compete for attention from people who do not know you yet.
Old lists sit unused
Customer data has value only when it turns into a timely, relevant follow-up.
Send a relevant reason to come back
Create a reactivation campaign that reminds existing customers about the next service, check-up, or offer.
Segment past customers
Import contacts or use due dates to identify people who have not booked recently.
Send a warm message
Use a short reminder that references the service they already know.
Make booking easy
Add a booking link, phone number, or reply path so the next step is obvious.
Hi Alex, it has been a while since your last visit to CleanCut Studio.
We have appointments open this week if you would like to book again: cleancut.example
CleanCut Studio
How it works
Four steps, then it runs without you.
- 01
Bring in the customers you already have
A CSV from your booking system, a synced calendar, or the contacts Remindlo has already recorded.
- 02
Decide how long is too long
Six weeks for a salon, six months for a garage, a year for a check-up.
- 03
The win-back sends itself
Anyone who passes that mark gets one short message naming the service they last had.
- 04
Warm customers book again
You are messaging people who already chose you once, not strangers who have never heard of you.
Reminders, replies, templates and reporting all run off the same contact record. See all features
Reactivation campaigns that feel natural
The best win-back messages connect to a real service need, not a generic promotion.
SMS templates for this use case
Copy a ready-made message or use Remindlo to send it automatically.
Hi [first name], it has been a while since your last visit to [business name]. Would you like to book again? [link]
Hi [first name], you may be due for your next [service]. Book with [business name] here: [link]
Works with your calendar
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Reactivation can start from your booking history
If past appointments are in Google Calendar, Remindlo can support reminder workflows around the dates your team already records.
See how Google Calendar integration works →And any other calendar
Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Win-back campaigns from the free plan
Test reactivation with a small customer segment, then scale to larger lists when you see responses.
Free Plan
- 10 SMS/month
- Templates for your industry
- AI contact scanner
- AI name recognition
- No credit card required
Starter Plan
- 75 SMS/month
- Unlimited emails
- Calendar integrations
- Contact import
Standard Plan
- 250 SMS/month
- Everything in Starter
- Lower price per SMS
- Priority support
GBP, USD, EUR and many more currencies supported.
Frequently asked questions
The other five things Remindlo sends
Same contacts, same calendar, same £19 a month. Each one is a campaign you switch on.
Start with the customers who already trust you
Create a reactivation campaign and invite past customers back with a useful reminder.
Start for freeNo credit card required. Set up in 2 minutes.