A gardening business has two problems a calendar cannot solve: a locked side gate on cutting day, and the customer from last September who never got back in touch. Remindlo handles both from the same customer list.
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Every winter the round goes quiet, and every spring some of it does not come back. That is not a marketing problem. It is a record-keeping one.
Between the last cut in October and the first in March you do not contact anyone. By spring a competitor's leaflet has been through the door and the slot is gone.
Side gate bolted, car across the drive, dog let out in the garden. You are already loaded up and parked before you find out, and the fuel is spent either way.
Three wet days push the whole week back, and a round written down as fixed dates drifts until nobody knows which Tuesday is whose.
A reminder can be timed from the next visit or from the last one. That second option is what turns a dormant winter list into March's diary.
Hi Mark, we are cutting your garden tomorrow morning.
Please leave the side gate unlocked and the dog indoors.
Payment is due on the day as usual. Thanks.
Hedgerow Garden Services
Most reminders count down to a booking. A win-back counts forward from the last visit instead, so you can say "five months after this customer's final cut, get in touch" and then forget about it. In March the texts go out on their own, to exactly the people who were on the round last year and have not booked yet.
This is the same mechanism behind the thank-you message the day after a job. Both are timed from the visit you completed, not from one you have in the diary.
It is a reminder layer, not a job management platform. Choose Remindlo if:
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.
See how Google Calendar integration works →Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Calendar SMS reminders setup guide →
Bring in the round, set the intervals, and the reminders carry on through the season without you touching them.
Import a CSV, sync Google, Outlook or Apple Calendar, or photograph the page of the notebook you keep in the van.
14 days for cutting, 6 weeks for treatments, 12 months for hedges. Each customer carries their own.
One reminder timed five months after the last visit, so the spring restart happens whether or not you remember it.
Customers know you are coming and what to leave open, and you see what was delivered in the dashboard.
No spreadsheet to export? Photograph the page and Remindlo reads the names, numbers and dates for you, about 30 seconds instead of an hour of typing.
See how the 30-second photo import works →Nobody answers an unknown number at teatime, and an email about tomorrow's cut is read on Thursday.
| Metric | SMS (Remindlo) | Email | Phone Call |
|---|---|---|---|
| Open/Answer rate | 98% | 20-25% | 30-40% |
| Response time | Within 3 minutes | Hours to days | Immediate (if answered) |
| Your time required | Zero (automated) | Per-customer effort | 3-5 min per customer |
| Scales to the whole round | |||
| Says when you are coming and what to leave open |
The features that matter when the work stops in November and has to start again in March.
A fortnightly cut and an annual hedge trim are the same setting with a different number.
Contact last season's customers automatically, months after their final cut, without keeping a separate list.
The next date advances from the visit you completed, so a rained off week does not desynchronise the round.
Evening before works for domestic gardens. Grounds maintenance contracts usually want working hours instead.
Your own wording, so every reminder repeats when and how you expect to be paid.
Google Calendar sync, an Outlook or Apple calendar feed, CSV import, or a photo of a paper page.
Consent to receive messages is recorded per customer with the date it was given, and can be withdrawn from the dashboard at any time. Messages go out under your business name with your own contact details, so anyone who wants to stop hearing from you contacts you directly.
Start free with 10 SMS a month. Pause the in-season list when the cutting stops.
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40 fortnightly customers cut from March to October is about 17 visits each. One reminder per visit is roughly 680 messages a year, which fits the Starter plan's 900 SMS.
Starter Yearly, £199 a year with 900 SMS included. Against 17 cuts that is under 30p a visit, with headroom for the spring win-backs.
Three reminder lists against one customer book.
The first two run all season and cost one message each per visit. The third sends once per customer, in early spring, and is the one that pays for the other two. A customer whose last cut was in October is contacted in March without anyone opening a notebook.
See also how Remindlo handles recurring reminders, customer reactivation, and reducing no-shows.
Set the round once, add a win-back timed off the last cut, and stop losing customers to the winter. Start on the free plan with 10 SMS a month.
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