SMS Reminders
for Physiotherapy Clinics
Physiotherapy is booked in blocks, not single visits. Missed session in between is the one that stalls treatment. Send reminders across the whole course, and then bring the patient back for a review months after discharge.
No credit card required. Set up in 2 minutes.
- 10
- Free SMS every month
- £19
- Starter plan, 75 SMS a month
- 0
- Clinical details in a reminder
- ⭐⭐⭐⭐⭐
- Google Workspace Marketplace
A missed session costs more than the hour
In a clinic with a waiting list, a no-show is two problems at once: the empty slot, and the patient who could have had it.
Two patients affected, not one
The person who did not arrive loses progress, and the person on the waiting list who would have taken the slot never got offered it. Late notice is what makes it unfillable.
A course that stops halfway
Patients rarely cancel a course of treatment. They miss one session, then do not rebook, and the block quietly ends three appointments early.
Reception is doing it by hand
Ringing round tomorrow's list works until the clinic is busy, and then it becomes the task that gets dropped on exactly the days it matters most.
Allied health runs on a course and a follow-up, both of which are predictable
Enough detail to attend. Nothing more.
A reminder is read on a lock screen, sometimes by someone other than the patient. The safest clinical reminder is the one that contains no clinical information at all.
What goes into the message
Hi James, your appointment with Anna is on Thursday at 14:30.
Please wear shorts or loose trousers.
If you need to change it, please let us know 24 hours ahead.
Riverside Physiotherapy
The appointment after the last appointment
Most reminder tools stop at discharge, because they can only count down to a booking that exists. Remindlo can also count forward from the final session, so a patient discharged in March is invited back for a review in September without anyone keeping a separate list.
For recurring conditions, back pain, sports injuries and post-operative rehabilitation, that one message is usually worth more than every pre-appointment reminder combined.
Why choose Remindlo?
It is a reminder layer, not a practice management system or a clinical record. Choose Remindlo if:
- You book patients in courses rather than single visits and want the whole block reminded, not just the next appointment.
- You want a follow-up months after discharge, timed automatically from the final session.
- You need consent recorded per patient with the date it was given, and withdrawal that takes effect immediately.
- You already have a practice system you are keeping and want reminders on top of your existing diary rather than a migration.
- You are a single clinician or a small practice and want to start on a free plan of 10 SMS a month rather than a per-seat contract.
Works with your calendar
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Works with Google Calendar
Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.
See how Google Calendar integration works →And any other calendar
Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Set up once, across the whole patient journey
Three reminder lists cover a course of treatment from first appointment to six-month review.
- 01
Bring in your diary
Sync Google, Outlook or Apple Calendar, import a CSV, or photograph a page from the appointment book.
- 02
Write the template
Date, time, clinician and your cancellation window. No diagnosis and no treatment detail.
- 03
Add the follow-ups
One the day after discharge, one six months later, both timed from the last session automatically.
- 04
Slots freed in time to fill
Earlier notice means a cancellation can go to the waiting list rather than becoming an empty hour.
Still on a paper appointment book? Take a photo
Photograph the page and Remindlo reads the names, numbers and dates for you, about 30 seconds instead of an hour of typing.
See how the 30-second photo import works →Three messages around every session
Most businesses send one, if any. Remindlo creates all three with your account, at the intervals below. Adjust the wording or switch any of them off if needed.
- Before
2 and 1 day before
Reduce no-shows
Remind customers before every session so fewer slots go empty.
- After
1 day after
Thank you notes
Thank customers right after their session.
- When they are due again
6 months later
Reactivation
Bring back customers who already know your business.
Why SMS beats ringing the appointment list
Patients do not answer an unknown number during the working day, and an email about Thursday's session is opened on Friday.
| Metric | SMS (Remindlo) | Email | Phone Call |
|---|---|---|---|
| Open/Answer rate | 98% | 20-25% | 30-40% |
| Response time | Within 3 minutes | Hours to days | Immediate (if answered) |
| Your time required | Zero (automated) | Per-patient effort | 3-5 min per patient |
| Scales to the whole appointment list | |||
| Names the clinician and the time |
Built for a course of treatment
The features that matter when a patient is booked six times, then discharged, then needed again next year.
Reminders across a block
Every session in the course is reminded, not just the first one the patient booked at reception.
Follow-ups after discharge
Timed from the final session, so the six-month review invitation sends itself.
Templates you control
Nothing clinical is inserted for you. The message says only what you wrote into it.
Send times and quiet hours
Reminders land during clinic hours, never late at night, with quiet hours applied in your own time zone.
Cancellation terms in the message
Your notice period repeated on every reminder, where the patient will actually read it.
Message history
See which reminders were sent for tomorrow's list before the clinic opens.
The same setup follows up after the visit and reactivates lapsed customers. See all features
Consent to receive messages is recorded per patient with the date it was given, and can be withdrawn from the dashboard at any time. Messages go out under your clinic name with your own contact details, so a patient who wants to stop hearing from you contacts the clinic directly. Remindlo is a reminder tool and is not a clinical record system.
Priced per clinic, not per clinician
Start free with 10 SMS a month. Move up when the appointment list grows.
Simple, Transparent Pricing
Start free, upgrade anytime. No contracts. No setup fees.
Free Plan
- 10 SMS/month
- Templates for your industry
- AI contact scanner
- No credit card required
Starter Plan
- 75 SMS/month
- Unlimited emails
- Calendar integrations
- Contact import
Standard Plan
- 250 SMS/month
- Everything in Starter
- Lower price per SMS
- Priority support
GBP, USD, EUR and many more currencies supported.
Cost per appointment example
A physiotherapist seeing 18 patients a week over 46 working weeks sends around 830 reminders a year at one per appointment, which fits the Starter plan's 900 SMS.
Starter Yearly, £199 a year with 900 SMS included. A three-clinician practice at the same rate fits Standard Yearly, £499 with 3,000 SMS, at roughly 20p an appointment.
What Remindlo users say
“Easy to install and setup new campaigns for small and medium businesses. Free up to 10 SMS per month so you can try without worrying about the bill.”
“I run a small biz and that plugin saves me a ton of time. Works in the background, since I also enabled the auto-sync option. No extra work for me, events with phone numbers are picked up automatically for the reminders; I'm already busy with other stuff so that's good. Using two out of three default workflows - per-visit reminders and post-visit thank you notes to collect reviews.”
Reviews from the Google Workspace Marketplace
How a physiotherapy clinic is usually set up
Three reminder lists covering the whole patient journey.
Two days is the number that matters on the first list. It is the difference between a cancellation you can offer to someone on the waiting list and one that leaves the room empty. The third list sends once per discharged patient and is the one that fills next quarter's diary.
Frequently asked questions
Fewer empty slots, and a full course completed
Remind the whole block, invite patients back after discharge, and keep clinical detail out of the message. Start on the free plan with 10 SMS a month.
No credit card required. Set up in under 5 minutes. GDPR compliant.