SMS Reminders
for Cleaning Businesses
A cancellation at the door is not one lost hour. It is the travel, the gap you cannot refill at short notice, and the rest of the round pushed about. Remindlo texts the customer before the visit, so the clean is either confirmed or freed up in time to fill it.
No credit card required. Set up in under 5 minutes.
The cancellation always arrives too late
Nobody minds a customer rearranging. The damage is in when they tell you, not that they told you.
You lose the slot, not the hour
Told at the door, a two hour clean costs you the travel either side as well, and there is nobody free to take the space at an hour's notice.
Nobody in, no way in
A locked door, a key not left out, a dog shut in the wrong room. A wasted journey usually starts with a customer who simply forgot which day it was.
Texting the round by hand does not scale
Typing out tomorrow's customers each evening works at ten customers. At forty it is the job you keep putting off, and the one you skip when you are tired.
Cleaning runs on a cycle, which is exactly what can be automated
Set the cycle once. The round reminds itself.
Each customer carries their own interval. After every visit the next date moves forward on its own, calculated from the last clean, so a Tuesday customer stays a Tuesday customer.
What goes into the message
Hi Sarah, your clean with Laura is tomorrow at 09:00.
Please leave the key in the usual place if you are out.
Reminder: payment is due at the time of cleaning.
Bright & Tidy Cleaning
Why choose Remindlo?
It is a reminder layer, not a job management platform. Choose Remindlo if:
- Your work is recurring, weekly or fortnightly, and you want the reminder cycle to look after itself rather than being retyped each evening.
- You want payment terms in the reminder, so the awkward part of the visit is handled before you arrive.
- You need to choose the send time, because domestic customers read a text in the evening and an office manager reads it at eleven in the morning.
- You want to keep the diary you already use, whether that is Google Calendar, a spreadsheet or a notebook in the van, and add reminders on top of it.
- You are a sole trader or a small team and want to start on a free plan of 10 SMS a month rather than a per-seat contract.
Works with your calendar
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Works with Google Calendar
Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.
See how Google Calendar integration works →Or any other calendar
Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Calendar SMS reminders setup guide →
Set up once. The round runs itself.
Bring in your regulars, set the cycle, and the reminders carry on without you touching them again.
Bring in your customers
Import a CSV, sync Google, Outlook or Apple Calendar, or photograph the page of the notebook you keep in the van.
Set the cycle
7 days, 14 days, 4 weeks. The date advances from the last clean, so the rota never slips a day at a time.
Write the message once
Date, time, who is coming and your payment terms, sent under your business name at the hour you choose.
Fewer wasted journeys
Customers confirm or rearrange before you set off, and you see what was delivered in the dashboard.
Round written in a notebook? Take a photo
No spreadsheet to export? Photograph the page and Remindlo reads the names, numbers and dates for you, about 30 seconds instead of an hour of typing.
See how the 30-second photo import works →Why SMS beats calling the round
Customers do not answer an unknown number in the evening, and an email about tomorrow's clean is read the day after.
| Metric | SMS (Remindlo) | Email | Phone Call |
|---|---|---|---|
| Open/Answer rate | 98% | 20-25% | 30-40% |
| Response time | Within 3 minutes | Hours to days | Immediate (if answered) |
| Your time required | Zero (automated) | Per-customer effort | 3-5 min per customer |
| Scales to the whole round | |||
| Says who is coming and when |
Built for a repeating round
The features that matter when the same customers come round again every fortnight.
Cycles in days
7, 14 or 28 days per customer. A fortnightly clean is one setting, not a diary entry you copy forward.
Choose the send time
Evening for domestic customers, working hours for commercial contracts. Set per reminder list.
Payment terms in the message
Your own wording, so every reminder repeats when and how you expect to be paid.
Domestic and commercial side by side
Separate reminder lists with different wording and timing, running against one customer book.
Works on your diary
Google Calendar sync, an Outlook or Apple calendar feed, CSV import, or a photo of a paper page.
Delivery tracking
See which reminders went out before you set off in the morning, and follow up only where you need to.
Consent to receive messages is recorded per customer with the date it was given, and can be withdrawn from the dashboard at any time. Messages go out under your business name with your own contact details, so anyone who wants to stop hearing from you contacts you directly.
Priced for a round, not a call centre
Start free with 10 SMS a month. Move up only when the round needs more.
Simple, Transparent Pricing
Start free, upgrade anytime. No contracts. No setup fees.
Free Plan
- 10 SMS/month
- Templates for your industry
- AI contact scanner
- No credit card required
Starter Plan
- 75 SMS/month
- Unlimited emails
- Calendar integrations
- Contact import
Standard Plan
- 250 SMS/month
- Everything in Starter
- Lower price per SMS
- Priority support
GBP, USD, EUR and many more currencies supported.
Cost per customer example
30 fortnightly customers is 26 visits each a year. One reminder per visit is about 780 messages, which fits the Starter plan's 900 SMS a year.
Starter Yearly, £199 a year with 900 SMS included. Against 26 cleans that is roughly 25p a visit.
How a cleaning business has it set up
A domestic cleaning business on Remindlo since 2026.
The first text lands four days out, which is enough notice to refill the slot if the customer needs to move it. The second lands the evening before. Both name the cleaner who is coming, carry the time as well as the date, and end with the payment terms.
Frequently asked questions
Tomorrow's round can remind itself tonight
Set the cycle once and stop retyping the same text every evening. Start on the free plan with 10 SMS a month.
No credit card required. Set up in under 5 minutes. GDPR compliant.