Keep Clients Engaged

    Session Reminder System
    for Therapists and Psychologists

    Fewer no-shows and more consistent therapy - automatic SMS reminders bring clients back for each session. Remindlo works on top of the calendar or diary you already use, with no data entry.

    No credit card required. Set up in 2 minutes.

    Psychologist meeting a client in a calm practice
    10
    Free SMS every month
    £19
    Starter plan, 75 SMS a month
    Automatic
    Session reminders
    ⭐⭐⭐⭐⭐
    Google Workspace Marketplace

    The Challenge of Client Engagement

    Therapy works best with consistency, but life gets in the way

    Missed Appointments

    Clients forget sessions or let life pressures push therapy down their priorities. You lose income and therapeutic momentum.

    20-30% no-show rate
    Without reminder systems

    Therapy Dropout

    Clients who miss sessions often don't rebook. One missed appointment can lead to premature therapy ending and worse outcomes.

    45% dropout rate
    After inconsistent attendance

    Lost Revenue

    Each missed session is lost income you can't recover. Late cancellations leave gaps that are hard to fill with other clients.

    £60-120 per session
    Typical private therapy cost

    Gentle Reminders That Support the Therapeutic Process

    Remindlo sends thoughtful, professional reminders that help clients stay engaged with their therapy. Reduce no-shows while maintaining the caring tone your practice is known for.

    Session Reminders
    Send automatic reminders 24-48 hours before appointments. Give clients time to prepare mentally for their session.
    Follow-Up Prompts
    Remind clients to book their next session if they haven't already. Maintain therapeutic continuity without being intrusive.
    Course Completion
    For structured programmes like CBT, remind clients about remaining sessions and celebrate progress milestones.
    Re-Engagement
    Reach out to clients who've been away for a while. A gentle reminder can help them return when they're ready.
    Wellbeing Therapy
    SMS Preview

    Hi Sarah, this is a reminder about your therapy session tomorrow (Wednesday) at 2pm. If you need to reschedule, please call 0117 234 5678.

    Wellbeing Therapy Bristol

    Hi James, I noticed we haven't booked your next session yet. Whenever you're ready, you can book online at wellbeingtherapy.co.uk/book or call 0117 234 5678.

    Wellbeing Therapy

    Hi Emma, well done on completing session 4 of your CBT programme. You're making great progress. Your next session is booked for Friday at 10am.

    Wellbeing Therapy Bristol

    Works with your calendar

    Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.

    Works with Google Calendar

    Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.

    See how Google Calendar integration works →

    And any other calendar

    Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.

    Outlook, iCloud, Yahoo Calendar, and other calendars connected to automatic SMS reminders

    For All Types of Therapy Practice

    Whatever your therapeutic approach, keep clients engaged

    Counselling

    Person-centred, integrative, and psychodynamic counselling sessions. Support ongoing therapeutic relationships.

    CBT Programmes

    Structured cognitive behavioural therapy. Track progress through 6-12 session programmes with milestone reminders.

    Clinical Psychology

    HCPC registered psychologists. Manage complex caseloads with professional appointment reminders.

    Couples Therapy

    Relationship counselling and couples therapy. Send reminders to both partners for joint sessions.

    Group Therapy

    Group sessions and support groups. Add every participant to the same campaign so each gets their own reminder.

    EMDR & Trauma

    Specialised trauma therapy. Maintain session continuity which is especially important for trauma processing.

    Support Every Stage of the Therapeutic Journey

    From first contact to ongoing support

    Initial Assessment

    Confirm first appointments and reduce anxiety about attending

    Active Therapy

    Regular session reminders to maintain therapeutic momentum

    Progress Reviews

    Review session reminders and milestone acknowledgements

    Ongoing Support

    Check-in reminders for maintenance sessions and follow-ups

    How Remindlo Works

    Simple setup, professional results

    1. 01

      Connect Your Calendar

      Sync Google, Outlook, Apple or any calendar so sessions flow in automatically. Prefer a spreadsheet? Import a CSV. Still on paper? Snap a photo of your diary.

    2. 02

      Customise Messages

      Create message templates that match your practice's tone and approach.

    3. 03

      Set Reminder Times

      Choose when reminders go out: 24 hours, 48 hours, or custom intervals.

    4. 04

      Focus on Therapy

      Reminders go out automatically. Spend your time with clients, not admin.

    Still keeping a paper appointment book? Just take a photo

    No calendar or spreadsheet handy? Snap a photo of your diary and Remindlo reads the client names, numbers, and session dates for you - about 30 seconds instead of an hour of typing.

    See how the 30-second photo import works →

    Three messages around every session

    Most businesses send one, if any. Remindlo creates all three with your account, at the intervals below. Adjust the wording or switch any of them off if needed.

    1. Before

      3 and 1 day before

      Reduce no-shows

      Remind customers before every session so fewer slots go empty.

    2. After

      1 day after

      Thank you notes

      Thank customers right after their session.

    3. When they are due again

      1 month later

      Reactivation

      Bring back customers who already know your business.

    Why three touchpoints beat one

    Why SMS for Therapy Practices?

    Compare SMS with other reminder methods

    FactorEmailPhone CallSMS
    Seen within 3 minutesRarelyIf answered90%+
    Non-intrusiveYesNoYes
    Private and discreteCan be screenedNo (audible)Yes
    Time to send5-10 mins each5-10 mins eachAutomatic
    Written recordYesNoYes

    Built for Therapy Practices

    Features designed with therapeutic relationships in mind

    GDPR Compliant

    Fully compliant with UK data protection. Messages contain only appointment details, never clinical information.

    Your Practice Name

    Messages sent from your practice name. Maintain professional appearance and client recognition.

    Customisable Tone

    Create message templates that match your therapeutic approach. Warm, professional, or minimal as you prefer.

    Flexible Timing

    Send reminders when they work best: 24 hours, 48 hours, or at specific times for different appointment types.

    Multiple Practitioners

    Running a group practice? Each therapist can manage their own clients with shared practice branding.

    Message history

    See which reminders were sent and to whom, so you only ring the clients who need it.

    The same setup follows up after the visit and reactivates lapsed customers. See all features

    Simple, Transparent Pricing

    Start free, upgrade anytime. No contracts. No setup fees.

    Perfect to Start

    Free Plan

    £0
    forever
    • 10 SMS/month
    • Templates for your industry
    • AI contact scanner
    • AI name recognition
    • No credit card required
    Most Popular

    Starter Plan

    £19
    per month
    • 75 SMS/month
    • Unlimited emails
    • Calendar integrations
    • Contact import
    Bigger Volume

    Standard Plan

    £49
    per month
    • 250 SMS/month
    • Everything in Starter
    • Lower price per SMS
    • Priority support
    Start for free

    GBP, USD, EUR and many more currencies supported.

    What Remindlo users say

    Pawel L.
    “Easy to install and setup new campaigns for small and medium businesses. Free up to 10 SMS per month so you can try without worrying about the bill.”
    Pawel L.
    Monika R.
    “I run a small biz and that plugin saves me a ton of time. Works in the background, since I also enabled the auto-sync option. No extra work for me, events with phone numbers are picked up automatically for the reminders; I'm already busy with other stuff so that's good. Using two out of three default workflows - per-visit reminders and post-visit thank you notes to collect reviews.”
    Monika R.

    Reviews from the Google Workspace Marketplace

    Frequently Asked Questions

    Common questions about Remindlo for therapists

    Support Your Clients' Therapeutic Journey

    Join UK therapists who've reduced no-shows by 40% and improved client retention by 35%. Start your free trial today.

    Free tier available • No credit card required • Setup in 2 minutes