SMS Recall Reminders for Hearing Care Practices
The annual hearing check, the aftercare appointment, and the aid that needs replacing in four years all sit on different clocks. Remindlo tracks each one per patient and sends the reminder when it falls due, on top of the diary you already keep.
No credit card required. Set up in 2 minutes.
- 10
- Free SMS every month
- £19
- Starter plan, 75 SMS a month
- Automatic
- Recall reminders
- ⭐⭐⭐⭐⭐
- Google Workspace Marketplace
The gap is too long to remember
Most reminder tools are built for next Tuesday. Hearing care runs on intervals nobody carries in their head.
The annual check quietly slips
A patient seen last March is due again this March. Nothing in the diary says so, because the appointment was never booked.
Replacement is years away
A hearing aid is typically replaced every three to five years. By then the fitting is long out of any diary, and the patient may quietly go elsewhere.
A paper diary sends nothing
A day book records what was booked. It cannot tell you who is due, and it never contacts anyone on your behalf.
Three recall clocks, one patient record
Set the interval once. It runs for years.
Each recall is a number and a unit: days, months, or years. After every visit Remindlo moves the date forward on its own.
One patient, every recall they are due
Hi Margaret, your annual hearing check is due this month.
It is a good moment to have your aids cleaned and retested at the same visit.
Please bring:
- Both hearing aids
- Your charger or spare batteries
Call 01234 567890 to book.
Beechwood Hearing Care
Why choose Remindlo?
It is a reminder layer, not a practice management system. Choose Remindlo if:
- Your recalls are measured in months and years, not days, and most reminder tools cannot hold an interval that long.
- You want to keep your existing diary, whether that is Google Calendar, Outlook, a spreadsheet or a paper day book, and add reminders on top of it.
- Your patients are older, so a text message reaches them where an app notification or a portal login does not. Why SMS suits an older patient list.
- You are a single practice or a small group and want to start on a free plan of 10 SMS a month rather than a per-seat contract.
- You do not want another clinical record system. Remindlo holds contact details and dates, not audiograms.
Works with your calendar
Connect Remindlo to the tools you already use and turn scheduled appointments into automatic SMS reminders.
Works with Google Calendar
Already use Google Calendar for bookings? Connect it to Remindlo and every appointment with a phone number triggers an SMS reminder automatically. No extra steps.
See how Google Calendar integration works →And any other calendar
Don't use Google? Connect Outlook, Microsoft 365, Apple iCloud, Fastmail, Yahoo, Proton, or any webmail/hosting calendar by pasting its public ICS URL.
Set up once. Recalls run on their own.
Bring in your patient list, set the intervals, and the reminders carry on without you touching them again.
- 01
Bring in your patients
Import a CSV, sync Google, Outlook or Apple Calendar, or photograph the pages of your appointment book.
- 02
Set the recall intervals
12 months for the hearing check, 6 for aftercare, 4 years for replacement. A number and a unit for each.
- 03
Write the wording once
One template per recall type, sent under your practice name with your own phone number for booking.
- 04
Patients come back
Each reminder fires on its own clock. You see what was sent in the dashboard.
Still running the practice from a day book? Take a photo
No export from your practice software? Photograph the page and Remindlo reads the names, numbers and dates for you, about 30 seconds instead of an hour of typing.
See how the 30-second photo import works →Three messages around every hearing check
Most businesses send one, if any. Remindlo creates all three with your account, at the intervals below. Adjust the wording or switch any of them off if needed.
- Before
21, 14 and 7 days before
Reduce no-shows
Remind customers before every hearing check so fewer slots go empty.
- After
1 day after
Thank you notes
Thank customers right after their hearing check.
- When they are due again
about 12 months later
Reactivation
Bring back customers who already know your business.
Why SMS suits a hearing care patient list
Your patients skew older. A text is read on the handset they already use, with nothing to install and nothing to log into.
| Metric | SMS (Remindlo) | Email | Phone Call |
|---|---|---|---|
| Open/Answer rate | 98% | 20-25% | 40-50% |
| Response time | Within 3 minutes | Hours to days | Immediate (if answered) |
| Your time required | Zero (automated) | Per-patient effort | 5-15 min per patient |
| Scales to a full recall list | |||
| What to bring to the appointment |
Built for long-interval recalls
The features that matter when the next appointment is a year away.
Intervals in years
Set a recall as days, months or years. A five-year aid replacement is one setting, not a diary note.
Dates advance themselves
After each appointment the next recall date is calculated from the last one, so the cycle never drifts forward.
Several recalls per patient
The annual check, aftercare and replacement run at the same time against one patient record.
Works on your diary
Google Calendar sync, an Outlook or Apple calendar feed, CSV import, or a photo of a paper page.
Message history
See which reminders were sent and to whom, so you only follow up by phone where it is needed.
Consent recorded per patient
Consent to receive messages is stored with the date it was given, and can be withdrawn from the dashboard at any time.
The same setup follows up after the visit and reactivates lapsed customers. See all features
Pricing for a recall list, not a call centre
Start free with 10 SMS a month. Move up only when your recall list needs more.
Simple, Transparent Pricing
Start free, upgrade anytime. No contracts. No setup fees.
Free Plan
- 10 SMS/month
- Templates for your industry
- AI contact scanner
- No credit card required
Starter Plan
- 75 SMS/month
- Unlimited emails
- Calendar integrations
- Contact import
Standard Plan
- 250 SMS/month
- Everything in Starter
- Lower price per SMS
- Priority support
GBP, USD, EUR and many more currencies supported.
Cost per patient example
300 patients, one annual hearing check recall plus one aftercare reminder each, is about 600 messages a year. That fits the Starter plan on either billing cycle.
Starter Yearly, £199 a year with 900 SMS included. On monthly billing it is £19 a month and about £0.76 per patient.
From a hearing practice using Remindlo
"This system is perfect for us."
Frequently asked questions
The patients you fitted in 2022 are due now
Set the recall intervals once and let them run. Start on the free plan with 10 SMS a month.
No credit card required. Set up in under 5 minutes. GDPR compliant.