Send automated vaccination and checkup reminders to pet owners via SMS. Reduce no-shows and keep your appointment book full.
Running a veterinary practice means dealing with a frustrating reality: pet owners forget. Vaccinations expire, boosters get missed, and annual checkups slip their minds. By the time they remember, their pet may already be ill - or they've found another vet closer to home.
Some practices try to solve this with:
None of these are effective. You need a system that reaches pet owners where they actually look - their phone.
Remindlo sends SMS reminders to pet owners automatically. No phone tag. No ignored emails. No missed vaccinations.
| Channel | Open Rate | Response Time |
|---|---|---|
| SMS | 98% | 3 minutes |
| 20% | 6 hours | |
| Phone | 30% answer | Interrupts day |
| Post | 40% opened | Days to arrive |
Upload your existing client list via CSV. Simply prepare a file with owner names, phone numbers, pet details, and vaccination/treatment due dates.
Choose when to send reminders: 30 days, 14 days, 7 days before treatments are due. Customise your message template with your practice name, booking link, and phone number.
Reminders go out automatically. Pet owners book appointments. Your diary fills up. You focus on treating animals, not chasing clients.
Setup takes 2 minutes. No technical knowledge required.
Automatic notifications before annual vaccinations are due. Dogs, cats, rabbits - all species covered. Never let a pet go unprotected.
Remind pet owners about booster shots at the right intervals. Customise timing for different vaccine schedules.
Set up recurring reminders for parasite treatments. Monthly, quarterly, or custom intervals to match your recommendations.
Annual checkups, senior pet screenings, dental checks - remind clients about all preventive care services.
Store owner details, pet info, and treatment history in one place. Import from your existing practice management system via CSV.
Include a direct link to your online booking system. Or add your phone number for clients who prefer to call.
Pre-written templates optimised for response rates. Customise with your practice name and branding.
Know exactly when messages are delivered. Track which clients book and which need a follow-up call.
All data stored securely in UK data centres. Easy opt-out for clients who don't want reminders.
Get help from our UK-based support team whenever you need it.
Start free, upgrade anytime. No contracts. No setup fees.
No credit card required • Annual plans available with savings
"Vaccination compliance at our practice has increased by 35% since we started using Remindlo. Pet owners actually thank us for the reminders - they genuinely appreciate not having to remember dates."
"We were losing so many clients who just forgot to come back. Now our recall rate is better than ever. The ROI is incredible - we're seeing dozens of extra appointments each month."
"Setup took 10 minutes and it just works. No more spending hours on the phone trying to reach clients. The SMS gets read and they book online. Simple."
Remindlo connects to your patient database and automatically sends SMS reminders before vaccinations, boosters, or checkups are due. You set the timing (e.g., 30, 14, and 7 days before), customise the message with your practice details, and we handle the rest. Pet owners receive a text with your booking link or phone number.
We recommend a 3-touch approach: 30 days (gives time to plan), 14 days (creates urgency), and 7 days (final reminder). This gives pet owners multiple opportunities to book while it's still on their mind.
Yes. Upload a CSV file with owner names, phone numbers, pet details, and treatment due dates. Most practice management systems can export this data easily.
Start completely free with 10 SMS per month. Paid plans start from £19/month for 75 SMS (Starter) or £49/month for 250 SMS (Standard). There are no setup fees or long-term contracts.
Yes, as long as you have client consent. Vaccination reminders are considered "service messages" under GDPR because they relate to ongoing care for registered patients. Clients can always opt out easily.
Every message includes an opt-out link. When a client opts out, they're automatically removed from future reminders. You can also manually remove clients from your dashboard.
No. If you can use email, you can use Remindlo. Setup takes about 2 minutes: upload your client list, customise your message template, and you're done.
Yes. Remindlo works for any scheduled treatment: annual vaccinations, boosters, worming, flea treatments, dental checks, senior screenings, neutering reminders, and more.
Yes. Each pet can have their own reminder schedule. If an owner has three cats with different vaccination dates, each gets reminded at the right time.
Remindlo works alongside any practice management system. Simply export your client data as a CSV and import it into Remindlo. No complex integrations required.
Good morning Mrs. Wilson! 🐕
Your dog Max is due for his annual vaccination booster. His last vaccination was on 15th January 2025.
Book now: parkview-vets.co.uk/booking
Or call: 07700 900123
Park View Animal Clinic
Regular flow of patients thanks to automatic reminders
More vaccinations mean fewer preventable diseases
Pet owners return year after year thanks to systematic reminders
Join veterinary practices across the UK already using Remindlo